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Totus was founded by Jordi Zwart from Noordwijk. Jordi has already worked with many different multinationals. The knowledge and experience he has gained with:

  • optimize  of processes and customer journeys (L6S Blackbelt);

  • rationalize logistics centers and brands such as Hi, Mtv, Planet and HetNet;

  • network dynamic forecasting of required capacity (IBF); 

  • optimizing relationships with companies such as Apple, CEVA and Dienst Toeslagen;

  • implementing Operational Excellence at corporate;

  • managing large amounts of data and related agreements;

ensure that he has acquired a well-stocked toolkit when it comes to better organization and therefore better collaboration. Jordi himself says this:

"It is of course not the case that every organization is the same. But there is a common denominator in how the best-in-class service organizations work together and are organized. Everything is aimed at delivering on customer promises consistently and as efficiently as possible. And in doing so every agreement and every handover is described. This makes the sum of the parts manageable, controllable and predictable. It also enables decisions to be made in advance, 'fact based and data driven'. So although there is no one size fits all, There is indeed a standard for better collaboration and organization."


You can read more about this in this article, among othersblog andthis.


The focus on complex collaborations

"Totus Consultancy arose from the observation that it is not common practice everywhere to apply the fundamental organizational techniques and structures, which I considered standard. By making these organizational structures, techniques and instruments known and familiar, all contribute to the Operational Excellence principles make organizations and collaborations better, more efficient and, above all, more fun. Because it all sounds very technical and it is, but in the end it makes it much more fun. And really for everyone". ThusJordi Black, director atTotus Consultancy.



The future of Totus Consultancy

When it comes to what we will add to the Totus Consultancy portfolio in the future, the first answer is: "metaverse governance". The way we interact with each other and with stakeholders is completely different with the arrival of web2 than with the first 'version' of the internet. But we think web3 will really make our society different, see also this blog.  With a combination of blockchain technology, which makes web3 possible, and Extended Reality XR, the way we interact with each other is truly being catapulted into a new era. And although it is not yet exactly clear what the destination looks like, it is certain that we have already left. And we are there!


For example, we are already conducting in-depth research into how people gather and activate online and then silently disperse. We call this the organized individual. We are also very intensively involved in a number of crypto, memecoin and investment communities, to better understand the mechanism of community driven pump and dumps. Again, of course, to get a feel for the digitally organized individual. Because it is certain that this is already having an impact on the field of stakeholder management. That tomorrow will be decisive, as far as we are concerned.


Call for an appointment or leave a message. I would be happy to come by and explain why better collaboration really is better. Of course I can also receive you at our visiting location in Noordwijk or Schiphol, or via a video conference. 



Crosspoint Offices

Jonckerweg 17, Noordwijk

Chamber of Commerce 90129547

VAT NL002064587B13


0031 (0)71-3626895

Opening hours

Mon - Fri

8:00 AM – 5:00 PM 

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10:00 AM - 4:00 PM



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