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Operational Excellence and Procurement: the key to sustainable success

Procurement and Operational Excellence may seem at first glance to be two separate disciplines within business operations. However, if we explore the interconnection between these two concepts, we discover a strong synergy that can help organizations optimize their processes and achieve sustainable results.


Operational Excellence is a management philosophy that focuses on delivering customer value by continuously improving processes, eliminating waste and creating a culture of continuous improvement. It is based on the belief that by maximizing their efficiency and effectiveness in the long term, companies can improve both their customer satisfaction and their business results.


Procurements, on the other hand, are official and often complex processes in which companies or government agencies select suppliers to provide services or deliver goods. It's about finding the best value, both in terms of price and quality.


When these two concepts are properly integrated, a powerful model is created that enables organizations to improve their efficiency and effectiveness. The key to this integration lies in the terms of reference – the contractual documents that define the rights, responsibilities and expectations of all parties involved.

By applying Operational Excellence principles when drawing up the specifications, we can ensure efficient cooperation from the start. It's about creating clarity about expectations, roles and responsibilities, and structuring the collaboration in a way that minimizes waste and maximizes value for all parties.


Integrating Operational Excellence into the tender process not only influences the initial phase of the collaboration, but also has a profound effect in the long term. By embedding the characteristics of efficient collaboration in the agreements, the collaboration becomes more sustainable. It ensures a continuous improvement process that leads to sustainable success.


In short, Operational Excellence and procurement have more to do with each other than it seems at first glance. Together they form the key to sustainable success. By including principles of Operational Excellence in contractual agreements, an organization can ensure that it collaborates with its suppliers in an efficient, effective and sustainable manner. In this way we not only create short-term value, but also build a sustainable future.

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